Krishi Hrudya is dedicated to protecting the privacy of our valued customers. This Privacy Policy outlines how we collect, utilize, share, and safeguard the personal information of users accessing our e-commerce website located at khscart.com.
Information We Collect
- Information You Provide:
- Contact Information: Name, email address, postal address, phone number.
- Account Details: Username, password, profile details.
- Payment Details: Credit/debit card information, billing address, other payment-related data as required by payment gateways.
- Order History: Products purchased, order dates, shipping details.
- Communications: Inquiries, feedback, support requests submitted to us.
- Information Collected Automatically:
- Device Information: IP address, browser type, operating system, device identifiers.
- Website Usage Data: Browsing patterns, pages visited, products viewed, time spent on the website, search terms.
- Location Data: May be collected with your express permission.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies for personalization and analytics purposes. You can manage your cookie preferences within your browser settings.
How We Use Your Information
- To Process Orders: To fulfill purchases, process payments, communicate order status, and ship products.
- To Improve Customer Experience: To personalize your browsing experience, suggest relevant products, and enhance our website’s functionality.
- To Provide Customer Support: To address your inquiries, resolve issues, and provide effective customer service.
- For Marketing and Promotions: With your consent, to send you marketing communications about our products, services, and special offers. You can withdraw your consent at any time.
- For Analytics: To understand website usage patterns, optimize our website’s performance, and make data-driven decisions.
- ** To Comply with Legal Obligations:** To comply with applicable laws, regulations, and legal processes.
- To Protect Our Rights: To protect our business, intellectual property, and the safety of our users.
Information Sharing
We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, marketing, and analytics.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your information to the relevant third party.
- Legal Compliance: We may disclose information when legally required to do so, such as responding to subpoenas, court orders, or other legal processes.
- To Protect Rights: To protect the rights, property, or safety of ourselves, our users, or others.
Data Security
We employ appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Access: To obtain confirmation as to whether we hold personal information about you and to access that data.
- Right to Rectification: To request correction of inaccurate or incomplete information.
- Right to Erasure: To request deletion of your personal information.
- Right to Restrict Processing: To request that we limit the processing of your information.
- Right to Data Portability: To receive your personal information in a structured and portable format.
- Right to Object: To object to certain processing activities.
- Right to Withdraw Consent: To withdraw your consent when our processing is based on it.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest updates.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
seshagiri@krishihrudya.com
Effective Date: 1st April 2024